Onek din hoye geleo complain er kono reply pawa jayna, help er jonno e to complain box ta banano hoyeche, proper time to time jodi sei help tai na pawa jay tahole complain box rakhar kono mane hoy na bhaiya, sorry erokom vabe bolar jonno, kintu help pacchina tai bollam. complain box system ta bondho kore din, eta kono help korenai amake. 
thank you.