<p>Unexpected attitude / bold procedure.</p><p>Dear Anik Bhai / Shikhboami team,</p><p>Hope all of you are doing good. This is Lincoln and happy to inform you that I am glad to be a part of your education platform.</p><p>I also apologize for my language using En</p><p>Here are some of my issues which I would like to bring into your attention -</p><p>1.) I apologize for this (Ai issue ta bolar jonno ami ekanto dukhito, please bhul bujhben na) - I have paid 7,000/- Tk for both course. But unfortunately I am surprised to see my videos were disabled due to payment due.&nbsp;</p><p>## I have talked talked to Mr. Mahabub even before I have paid my first instalment &amp; also requested for help. I have assured to clear my due payment within the first week of Oct. Also on last Friday I have received a phone call from one of the Shikhbo Ami Team Member and informed the same.</p><p>2.) This was not informed to us that the first week videos would also be disabled due to payment issue. Astonished to see the “How To Active Complain Box” Video was also disabled. (Pictures attached)</p><p>3.) Many questions arise that are more easier to explain verbally than by sending in terms of complain tickets. Such as VPN issue. Since you have advised to use one IP or one work station but on the other hand we need to use VPN (Grey Hat) need to discuss instead.</p><p>4.) Seriously - Will you guys continue your extended help and support for a long time. Because I need help I am not an expert. My future career decision depends a lot on you.</p><p>5.) I have not downloaded any single video from this platform with the fullest respect that your website gets traffic like us which I take as a opportunity to support you. If possible check my watch time on SHIKHBO AMI website.&nbsp;</p><p><i><strong>I assure and confirm to clear my due payment within 7th October.</strong></i></p><p>I sincerely hope Shikhbo Ami takes my Opinion positively. Please do not treat this as a complain instead please treat this as an opinion.</p><p>Await your response.</p><p>Thanks &amp; Regards - Lincoln (Batch # 116)</p>